HomeBlog Home
Buying a Home

3 Reasons Why the Right Mortgage Officer Matters

Cari McGeeCari McGee
Jul 6, 2026 3 min read
Share to X
Share to Facebook
Share to Linkedin
Copy Link
3 Reasons Why the Right Mortgage Officer Matters

Clothes shopping? Super fun! (At least for me!)

Home shopping? Fun!

Shopping for a loan officer? Most people would agree that's not super fun. Including loan officers. 😅

But it's really important. That surprises some of my buyer clients -- particularly younger or first-time buyers. They say to me, "The lender just gives me money, so why do I need to get along with him or her? Why do I need to make sure he or she is a good match?"

Hi, I'm Cari McGee. I've helped hundreds of people buy a home across the Tri-Cities, and I've worked with numerous mortgage officers to get those sales closed for my clients. Here's what I tell my clients about choosing a loan officer.

Why It Matters To Find the Right Mortgage Officer

Here are three reasons why it’s important that you and your mortgage lender are a good fit:

1. You’re trusting this person/company with personal financial information.

2. Like everything else in this world, when someone likes and respects you, they do a better job for you. The saying is, “You catch more flies with honey than with vinegar” for a reason.

3. Some are better than others at closing real estate sales. If the loan officer or their company develops a reputation for delays or, God forbid, the inability to close a deal, you need to find a new lender. 

Yes, it's not just the individual, but also the company they're with that matters. Years ago, a colleague of mine went through a stretch where only one of five deals successfully closed. What did all of those deals have in common? The same mortgage company. Different lenders, but same company.

How to Find a Good Local Lender

Some of my buyers come to me with a lender already in mind, or perhaps even already chosen. And that's generally fine. 

I say "generally fine," because my one misgiving is when a client says they want to use a national or online mortgage company. I'm a big believer in using local lenders, not national. I've written about this before, but the main reason is that local lenders have more skin in the game and are willing and able to work harder to help you buy the home.

When a client doesn't already have a loan officer in mind, I'm happy to recommend a few. Not just one, a few. Some of my colleagues only have one lender that they keep on speed dial. Most have two or three. I'm in the more-than-one camp, too. I think it’s important to pair the right client with the right lender, and obviously that isn’t going to happen with just one person. There is no one-size-fits-all lender, in my opinion.

The loan officers I recommend have a history of being able to get to the finish line -- of being available if any issues come up, and being able to work through them to keep your purchase on track. 

Final Thoughts

When everyone gets along in a real estate transaction, the whole deal goes more smoothly. When I can trust the title company to adequately research title and alert me to any potential issues, I rest easy. When I can trust the escrow company to dot all the i’s and cross the t’s, and be friendly and instructive and quick, then I have fewer worries. 

The same goes with the lender. It's temping to think it doesn't matter who your loan officer is, but it really does. Just like any of the pros involved in the transaction, the loan officer can make or break the success of your home purchasing experience. 

It's your choice who you work with, but we'll both rest easier when you choose a good loan officer.

-Cari

WRITTEN BY
Cari McGee
Cari McGee
Realtor

Cari McGee is an award-winning Tri-Cities Realtor® who’s sold more than 650 homes since getting her real estate license in 2004.

Have a Question?

I agree to be contacted by Cari McGee Real Estate Team via call, email, and text for real estate services. To opt out, you can reply 'stop' at any time or reply 'help' for assistance. You can also click the unsubscribe link in the emails. Message and data rates may apply. Message frequency may vary. For more information, please review our Privacy Policy.

Related Blogs

Closing Costs for Homebuyers: A Quick Primer
Jan 19, 2026 2 min read
Closing Costs for Homebuyers: A Quick Primer

Closing costs are a collection of fees and payments above the price of the home you're buying. The payments are made to a variety of individuals and organizations who are involved with your transaction.If you're not familiar with closing costs, don't worry -- you're not alone. Many homebuyers, especially first-time buyers, aren't familiar with the financial side of a typical real estate transacti

Do You Really Need a 20% Down Payment to Buy a Home?
Feb 7, 2026 2 min read
Do You Really Need a 20% Down Payment to Buy a Home?

No, most homebuyers make a down payment that's well below 20%. Recent research suggests the typical down payment in 2025 was 14.4%.The 20% down payment myth has been around since the Great Depression, but buyers today can get loans with much lower down payment requirements.In this article, I'll explain more about down payment myths and realities. Among the many myths that go along with buying a h

The Mortgage Myths That Hold Back Home Buyers
May 10, 2026 2 min read
The Mortgage Myths That Hold Back Home Buyers

Whether it's credit scores or down payments, a new survey suggests that many home buyers have the wrong impression of what it takes to get a home loan.In a recent* Veterans United Home Loans survey of soon-to-be-buyers, many said they expect to need a higher credit score and down payment than is really required. Let's talk about credit scores first.Survey: 57% said you need at least a 660 credit

What Does a "Starter Home" Cost in the Tri-Cities?
Jun 17, 2026 4 min read
What Does a "Starter Home" Cost in the Tri-Cities?

The typical starter home in the Tri-Cities costs about $375,000 as of June 2026. But most first-time home buyers will find that expected costs will depend on what they want and need from their first home. The good news is that the inventory of homes for sale is high right now, so there are a lot of homes from which to choose.Hi, I'm Cari McGee. I've helped countless first-time buyers get into the